8 Changes to Guest Expectations that will Redefine Hospitality Post COVID-19
As you prepare for a returning influx of guests, remain aware of the changing landscape due to the novel coronavirus. These tips will help you
As you prepare for a returning influx of guests, remain aware of the changing landscape due to the novel coronavirus. These tips will help you
The use of robots can lead to improvements in terms of speed, cost-effectiveness and even accuracy. —Justin DeRise With the advent of motion pictures, science
Reviews are powerful because they are a validation of consumer trends. That is the power to change an industry. —Justin DeRise In December of 2013,
In today’s highly competitive market, where hoteliers need to compete for the online guest, utilising technology efficiently to gather and analyse data and intelligence and,
One very attractive feature of cloud technology is its ability to consolidate pertinent guest stay information and preference data (from multiple sources) all in one
With communication now occurring more efficiently across departments, hotel mobility allows employees to provide services to guest anytime, anywhere leading to increased guest satisfaction. —Justin
Cloud-based, hotel property management systems like StayNTouch help hotels to leverage technology as a means of reducing costs and increasing profit margins. —Justin DeRise We
An inherent advantage that hotels have over OTAs is that they can offer guests hospitality incentives at the point of purchase. —Justin DeRise Online travel
Hotels need to adapt to new technology to compete in the current market. An advanced Hotel Reservation system should always be prioritized. —Justin DeRise Our
Hotels that take advantage of Kiosk Technology can increase productivity and revenue by streamlining the check-in process. —Justin DeRise Self-serve hotel kiosks have exploded in
Technology advancements have had a dramatic impact on the hotel industry throughout history. In the 1950’s travel lodging really started to explode and shape what
The pandemic changed the way hotels operate. Reevaluating how you choose new hotel technology is key to adapting to changing guest expectations. —Justin DeRise The
Leveraging data collected from in-room and building IoT devices can be used to anticipate guest needs and provide a personalized experience. —Justin DeRise The Internet
Millennials are demanding more and better technology in order for their hotel stay to be a good one. —Justin DeRise Each generation has an impact
New technologies, both software and hardware, are changing the way internal hotel operations are managed; they are all about providing better guest service and keeping
See how StayNtouch’s Cloud PMS, Guest Mobility, and Guest Kiosk solutions deliver better results for hotels through better front & back of house communication, increased mobile touch-points, more revenue and operational efficiency, and unlimited interfaces.
Your demo will include how to:
Manage and Set Tasks Across Your Departments
Ensure Guest Satisfaction & Safety With Contactless Check-in Options
Automate Easy Upsells & Monetized Early/Late Checkouts
Set & Manage Rates/Availability
Integrate With Tools and Platforms Essential
to Your Hotel
And More!