[Webinar]
Hitting Your Optimal Business Mix: Benchmarking, Distribution, & the Guest Experience
Thursday, September 26th | 11am ET/ 8am PT/ 3pm GMT
Working Ahead of The Curve
With today’s broken compsets, high-cost third-party channels, and legacy on-property systems, it’s no longer enough to simply pick out a tech system and go. Guests want a friction-free guest experience from their first impression online to their last moments on-property after checkout. What can you do?
In this special LIVE webinar, industry experts from SHR, Kalibri Labs and StayNTouch will explore how benchmarking, distribution, and loyalty can come together to help you achieve your optimal business mix.
You’ll learn:
- How to redefine your comp set for your best revenue opportunities in your market
- The difference between Guest-Paid and COPE Revenue, and why it matters to your bottom line
- New ways to laser-focus your distribution channels for more and better bookings
- How to create exceptional experiences onsite to gain repeat guests
- How to use guest data captured in your PMS to action guest personalization
A short Q&A will follow the live presentation. So join us and let us help you take your hotel well beyond average starting today!
Speakers
Estella Hale
As Chief Product Evengelist, Estella is the voice to SHR’s vision working to inform, persuade, and convert her colleagues as well as the hoteliers she serves toward the best in hospitality technology.
Pierre Bottner
Pierre is the Sr. Director of Product and Technology at StayNTouch shaping some of the most significant innovations in the areas of integrations, revenue management, and front desk operations.
Jennifer Hill
As Vice President of Client Solutions, Jennifer is responsible for partnering with clients to tailor plans for adoption and the effective utilization of products to achieve growth in profit contribution for their hotels.
“As we develop future projects, we will continue to innovate on the guest experience ... We have been impressed with StayNTouch’s commitment to supporting new hotel concepts in both front and back of house operations.”
Christian Strobel
President at Bunkhouse Group
