Connect Open APIs
Scale your hotel's tech stack effortlessly with our open APIs. Access seamless integration and interface creation through our webhook-enhanced platform.
Harness our Open APIs for Enhanced Connectivity
Expand your tech arsenal using our open APIs, facilitating smooth real-time data exchange for easy connectivity, heightened efficiency, and a cohesive, tailored guest journey.
Ditch the Haystack. Keep the Needle.
Webhooks are event-based HTTP notifications that automatically send data when triggered by our Connect APIs. Unlike traditional hotel APIs that waste time sifting through vast amounts of data, webhooks provide a direct path to the exact information you need.
Powerful Webhooks
Our APIs run on simplified and powerful webhooks, which dramatically increase the granularity and efficiency of data recall, allowing for near-real-time data transfer between platforms.
Dedicated Support
Receive tailored support: Free, swift API certification. Schedule consultations within a week. No charges for connections or assistance. Benefit from our innovative, stable API platform.
No Additional Costs
Expand your tech stack with no additional fees for “proprietary” connections. Our customers and vendor partners enjoy unlimited connections, certifications, and support at no additional charge.
Objects, Fields and Values
Webhooks can be used to design highly targeted messaging based on triggering events informed by your guests’ preferences and activity. For example, if you have a guest that reserves a suite at your hotel, plays a round of golf, and enjoys a dinner at your lounge, webhooks could be used to send offers for future room upgrades, information on upcoming golf events, or loyalty benefits for free champagne with dinner.
Below, we set up a webhook and subscribed to a ‘create_reservation’ event. If a new reservation is made, we would send a notification that would look like this:
As an example, a Webhook that is set up and subscribed to a ‘create_reservation’ event. If a new reservation is made, we would send a notification that would look like this:
{
"created_at": "2018-10-15T19:11:40.622Z",
"event": "create_reservation",
"id": 2739,
"data": {
"arrival_date": "2018-10-15",
"arrival_time": null,
"confirmation_number": "108732",
"departure_date": "2018-10-16",
"departure_time": null,
"hotel_id": 777,
"id": 3157941,
"object": "reservation",
"status": "reserved"
},
"object": "event"
}
| Name | Description | Type | Required |
created_at
|
The time the event was created. This is in UTC Format is 'YYYY-MM-DDTHH:MM:SS' |
datetime | Yes |
data
|
Object containing data associated with the event. *Please reference each data schema: Reservation, ReservationNotification,Inventory, Group. |
object:{Data Schema} | Yes |
event
|
Event name you subscribe. e.g.: create_reservation, checkin, update_inventory |
string | Yes |
id
|
Event identifier. The unique number for the transaction. |
integer | Yes |
object
|
Object name. Always 'event'. |
string | Yes |
List of Available Webhooks
| Object | Description | Events |
| Account |
An event for Company or Travel Agent |
|
| EndOfDay |
An event for End of Day changes and notifications |
|
| Group |
An event for Group |
|
| Guest |
An event for Guest |
|
| Inventory |
An event for Inventory changes (hotel and room type) |
|
| Reservation |
An event for Reservation changes and notifications |
|
| ReservationRevenue |
An event for Reservation Revenue changes and notifications |
|
| RoomStatus |
An event for Housekeeping Room status changes |
|
| RoomStatusService |
An event for the Room service status like an out of order or out of service in the calendar view |
|
Easily Connect to Our Open APIs for Limitless Possibilities!
Build a seamless, scalable tech stack to deliver the ideal guest experience. Our publicly available hotel APIs provide maximum access for vendors and enhanced flexibility for software developers.
