“Imagine giving customers the ability to request additional services such as room service from their smart phone while still en route to the hotel. Or if you wanted feedback on their stay, you could send a push notification via smart phone as their taxi pulls away from the hotel – TripAdvisor-like ratings can be yours in quick order!” To read the full article by Anand MedePalli on the travolution’s web site click here (posted on February 22nd 2013).
The Blackburn Inn & Conference Center: Using Contactless Technology to Create a Hygienic, Personalized Check-In
August 16, 2021
Prior to the COVID pandemic, The Blackburn Inn’s front desk was oriented around a traditional, concierge-style of check-in.Now, this process is digitized using a guest-facing mobile check-in
