Hotel Technology
Hoteliers!.. Engage With Your Guests!.. Come Out From Your Front Desk!
March 19, 2014
It’s been done the same way many decades now…. To check in, the guest still has to find the hotels front desk,
Blog Articles
Learn about our latest innovations and partnerships with top global hotels as we transform hospitality technology and assist hotels in reimagining the guest experience.
Hotel Guest Experience
A Thoughtful Digital Experience Builds Brand Loyalty
March 11, 2014
Travel brands have been slow adapting to new technologies because they are concerned it will negatively impact longstanding business models. Hotels have
Hotel Technology
What do SUVs, pro Dbacks and Hotel Service Have in Common? Now All Can Roam..
March 5, 2014
Rover is a lot like that premium brand of vehicles y’all are likely familiar with. We know that your front desk will
Self service
No Mobile App …. web or native …Strategy? OTA’s say THANK YOU!
February 26, 2014
In early January, I blogged about the evolution of guest booking methods…call centers, travel agents, web booking & OTA’s on desktops and
Self service
How one man is driving towards the perfect trip. Do you concur?
February 20, 2014
Concur has been quietly investing in young companies in the past four years, sometimes taking a small share, sometimes larger, rarely with
Hospitality Trends
Ritz-Carlton Tries to Target Next Gen Travelers Without Breaking Tradition
February 19, 2014
Recently, I wrote about the Modern Traveler’s Choice. Since then, I’ve seen a few interesting articles about similar trends, one of which
Self service
The Modern Traveler’s Choice
January 30, 2014
In my experience, being forced to have dozens of interactions with people while I am traveling can be exhausting. Sometimes I’d prefer
Hospitality Trends
The New Hotel Service Model
January 27, 2014
It’s been done the same way many decades now…. To check in, the guest still has to find the hotels front desk,
