StayNTouch Best Practice Blog: Optimizing the Guest Journey for Direct Bookings Pt 2: During and Post Stay
The 1990s were halcyon times for OTAs and the hotel industry: commissions were low, and hotels were able to sell extra rooms
Category: Best Practice
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The 1990s were halcyon times for OTAs and the hotel industry: commissions were low, and hotels were able to sell extra rooms
When OTAs came on the scene in the 1990s, they were seen as a win-win proposition: While OTAs profited off of commission,
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