Digital Experience
5 Facts About Hotel Review Scores and Rankings on Google
March 8, 2016
When travelers start to plan a trip, they often use an Internet search engine, like Google. Some of the first hits to appear
Category: Hotel Guest Experience
Discover insights, trends, and best practices to elevate your hotel operations, drive revenue and profit, and amplify your guest experience.
Hospitality Trends
What Lessons about Consumers and Mobility can Hotel Management Learn from Retail?
January 28, 2016
Back in 2009, Apple rolled out a mobile point of sale (mPOS) solution in its’ stores. Some say it revolutionized the retail
Hospitality Trends
Keyless Entry Systems are facilitating seamless hotel stay experiences
January 7, 2016
The hotel industry has been behind other segments of the hospitality industry in adapting to the smartphone revolution. This isn’t necessarily a
Digital Experience
Hotel Technology Enhances Brand Loyalty
September 23, 2015
Travel brands have been slow adapting to new technologies because they are concerned it will negatively impact longstanding business models. Hotels have
Hotel Guest Experience
New Hotel Technology Saved My Life
May 11, 2015
I wake up, head pounding. Startled. I look at my clock…9am! Damn it, I’m late! All I keep thinking is “Charlie is
Hospitality Trends
The Hotel Room Key Goes Mobile…What’s the Big Deal? The Answer is “Choice of Service”.
March 23, 2015
For those that keep an eye on hotel trends and technology, you perhaps are aware of the battle raging within the global
Hotel Guest Experience
The New Hotel Software Service Model, offer choice of Check In!
July 31, 2014
It’s been done the same way many decades now…. To check in, the guest still has to find the hotels front desk,
Hotel Guest Experience
A Thoughtful Digital Experience Builds Brand Loyalty
March 11, 2014
Travel brands have been slow adapting to new technologies because they are concerned it will negatively impact longstanding business models. Hotels have
