Hospitality Trends
Easy Ways to Simplify the Hotel Check-In Process for Customers
May 28, 2019
No one wants to wait in line for the front desk anymore. This is true for practically everyone, but especially “swipe left,
Category: Hotel Guest Experience
Discover insights, trends, and best practices to elevate your hotel operations, drive revenue and profit, and amplify your guest experience.
Hospitality Trends
How to Keep Connected with Guests in an Age of Technology
April 23, 2019
In today’s online world, there are more ways than ever to stay connected with your customers. The hospitality industry is all about
Digital Experience
Tips On How To Make Your Hotel More Bookable
March 25, 2019
What hotelier doesn’t want more bookings? Often, the only thing preventing your rooms from being filled faster is the way your hotel
Hospitality Trends
Improving Your Hotel Marketing Efforts
March 16, 2019
It’s no secret that a primary focus of every hotelier is to increase their bookings. With the increasing amount of accommodation options
Hotel Guest Experience
Hotel 2020: Welcoming Tomorrow’s Guests
March 13, 2019
A recent infographic asks, “Who is the Hotel Guest of 2020,” and how will evolving technological advances most likely shape their expectations.
Hotel Guest Experience
How Technology is Shaping the Hotel Guest Experience
March 11, 2019
Hands up who remembers the last time they didn’t use their smartphone for a whole day? – Probably very few! It is
Hotel Guest Experience
The Hyperconnected Guest – Is Your Hotel Ready?
February 26, 2019
Consumers today are becoming not just more connected, but hyperconnected. We are increasingly connected to the internet and the objects around us
Hospitality Trends
How Hotels Can Tap into The Experience Economy
February 19, 2019
The experience economy – a term that has been around for a while. In fact, it was first mentioned in 1998 by
