Category: Hotel Guest Experience
Discover insights, trends, and best practices to elevate your hotel operations, drive revenue and profit, and amplify your guest experience.
When you run a hotel, guest satisfaction is a major focus. Implementing texting in hotels is the best way to increase communication
“The customer is always right”, a phrase originally coined in 1909 by Harry Gordon Selfridge, (founder of Selfridge’s department store) which exhorts
Customer happiness and satisfaction are fundamental in the hospitality industry; they are essential to keeping business afloat. Academic research consistently finds that
Technology has and is evolving, as are consumer expectations. We’ve have become more demanding and expect a more immediate and personalized service
Customer Service is important for every company, of course. Bad customer service erodes your ability to get referrals and eventually your reputation
Yes, we are in hospitality because we love the people business, but the fact is that it is still a business. And
Guest Engagement is certainly the buzzword these days. You hear it applied in all consumer-facing industries including retail and restaurants. Most start-ups
It is often thought that to engage your guests, you simply must speak with them. While it is true that engaging the
See how StayNtouch’s Cloud PMS, Guest Mobility, and Guest Kiosk solutions deliver better results for hotels through better front & back of house communication, increased mobile touch-points, more revenue and operational efficiency, and unlimited interfaces.
Your demo will include how to:
Manage and Set Tasks Across Your Departments
Ensure Guest Satisfaction & Safety With Contactless Check-in Options
Automate Easy Upsells & Monetized Early/Late Checkouts
Set & Manage Rates/Availability
Integrate With Tools and Platforms Essential
to Your Hotel
And More!
