5 Ways to Improve Hotel Guest Satisfaction Through Text Messaging
When you run a hotel, guest satisfaction is a major focus. Implementing texting in hotels is the best way to increase communication
Category: Hotel Technology
Discover insights, trends, and best practices to elevate your hotel operations, drive revenue and profit, and amplify your guest experience.
When you run a hotel, guest satisfaction is a major focus. Implementing texting in hotels is the best way to increase communication
If the hotel industry isn’t talking about OTAs, it’s Airbnb. Some hoteliers believe that Airbnb is an imminent threat [link to: to
“The customer is always right”, a phrase originally coined in 1909 by Harry Gordon Selfridge, (founder of Selfridge’s department store) which exhorts
Customer happiness and satisfaction are fundamental in the hospitality industry; they are essential to keeping business afloat. Academic research consistently finds that
Technology has and is evolving, as are consumer expectations. We’ve have become more demanding and expect a more immediate and personalized service
Customer Service is important for every company, of course. Bad customer service erodes your ability to get referrals and eventually your reputation
Adoption of Software-as-a-Service (SaaS) is growing exponentially in almost every industry. Instead of having to buy, build and maintain costly technology infrastructure,
Nobody can deny the impact and influence online travel agencies (OTAs) have on global travel and hospitality, connecting millions of travelers to
See how StayNtouch’s Cloud PMS, Guest Mobility, and Guest Kiosk solutions deliver better results for hotels through better front & back of house communication, increased mobile touch-points, more revenue and operational efficiency, and unlimited interfaces.
Your demo will include how to:
Manage and Set Tasks Across Your Departments
Ensure Guest Satisfaction & Safety With Contactless Check-in Options
Automate Easy Upsells & Monetized Early/Late Checkouts
Set & Manage Rates/Availability
Integrate With Tools and Platforms Essential
to Your Hotel
And More!