Self Service versus Human Touch: Finding the right balance in your hotel
Customer engagement and satisfaction is one area that is continually linked with a shift towards automation, especially as AI and self-serve platforms
Category: Hotel Technology
Discover insights, trends, and best practices to elevate your hotel operations, drive revenue and profit, and amplify your guest experience.
Customer engagement and satisfaction is one area that is continually linked with a shift towards automation, especially as AI and self-serve platforms
Over the last few years, we’ve witnessed a widespread consumer shift towards self-service automation. With so many options to access services independently
If you were to look at your typical day, how many tasks are aided by convenience? With the advent of smartphones, the
Digital transformation is sweeping over virtually every type of business in the world. The accommodation industry is no exception. Cloud-based tools allow
New York, the city that never sleeps. And if you’re a tourist, you probably won’t get to sleep as according to a
In today’s hospitality landscape, technology is a driving influence in a hotel’s appeal to guests, as they consciously seek out more tech-forward,
A recent infographic asks, “Who is the Hotel Guest of 2020,” and how will evolving technological advances most likely shape their expectations.
Hands up who remembers the last time they didn’t use their smartphone for a whole day? – Probably very few! It is
See how StayNtouch’s Cloud PMS, Guest Mobility, and Guest Kiosk solutions deliver better results for hotels through better front & back of house communication, increased mobile touch-points, more revenue and operational efficiency, and unlimited interfaces.
Your demo will include how to:
Manage and Set Tasks Across Your Departments
Ensure Guest Satisfaction & Safety With Contactless Check-in Options
Automate Easy Upsells & Monetized Early/Late Checkouts
Set & Manage Rates/Availability
Integrate With Tools and Platforms Essential
to Your Hotel
And More!