Digital Experience
Does Technology Dehumanize The Travel Experience?
September 7, 2018
If any industry lives or dies on its customer service, it has to be the hospitality industry. For almost all hotels, the
Category: Hotel Technology
Discover insights, trends, and best practices to elevate your hotel operations, drive revenue and profit, and amplify your guest experience.
Hotel Guest Experience
Guest Experience: 3 Ways Hotels Can Get It Wrong
September 5, 2018
Did you know that for 25% of travelers it takes just one bad experience to swear off a hotel brand and find
Hotel Guest Experience
Technology-Based Hotel Amenities: What Do Guests Care About Most?
August 7, 2018
Hotel amenities have evolved immensely over the past 40 years. Guests now expect so much more and hotels are facing a constant
Hospitality Trends
Hotel Technology: Trends Impacting the Hotel Experience
July 3, 2018
While not all guests (yet) are digital natives, the majority of them use their mobile as their primary way of interacting with
Hotel Technology
Hotel Inventory Management: How to Maximize Revenue
May 21, 2018
The hospitality industry is a fiercely competitive space and inventory management plays a critical part in overall hotel success. Here are four
Hotel Technology
In The Market For A New Hotel PMS? Here's Your Evaluation Checklist
May 14, 2018
The hotel industry is vibrant and always changing as are the roles of hoteliers and the frontline employees that service today’s demanding
Hospitality Trends
Hotels In The Cloud: Why More & More Hoteliers Are Moving
April 30, 2018
Adoption of SaaS is growing exponentially in almost every industry, with SaaS cloud hardware and infrastructure software spending projected to reach $55B
Hotel Technology
5 Things To Consider When Purchasing A New PMS
April 23, 2018
Looking to purchase or replace an existing hotel property management system can be a daunting and overwhelming task. The PMS has come
