Hotel Guest Experience
How Technology is Shaping the Hotel Guest Experience
March 11, 2019
Hands up who remembers the last time they didn’t use their smartphone for a whole day? – Probably very few! It is
Category: Self service
Discover insights, trends, and best practices to elevate your hotel operations, drive revenue and profit, and amplify your guest experience.
Hotel Technology
How Technology Can Streamline Your Team’s Productivity
January 3, 2019
It’s almost certain that you’ve experienced your fair share of operational hiccups. Whether the pain points are obvious or more subtle, a
Hotel Guest Experience
Ways to Enhance Your Hotel Guests’ Experience
October 20, 2018
It can seem tough to keep up with a world where any guest can instantly post about their negative experiences. Hoteliers can
Digital Experience
Does Technology Dehumanize The Travel Experience?
September 7, 2018
If any industry lives or dies on its customer service, it has to be the hospitality industry. For almost all hotels, the
Digital Experience
Guests are Defining the New Standards of Service: Is Your Hotel Prepared to Meet New Demands?
February 27, 2017
A decade ago, we were far less demanding and so much more adaptable in terms of what was acceptable. But with the
Hotel Technology
Hotel Management: We Now Live in a Subscription Based Economy
January 5, 2017
Changing consumption habits are changing the global business landscape. Currently there is a massive shift underway in the way we consume goods
Hotel Guest Experience
Making Guests Happy: Balancing Hotel Technology and Service
November 17, 2016
So, it finally happened! According to the most recent American Hotel & Lodging Association Lodging Survey, hotels are investing in technology as a
