Hotel Technology
Self-service: The Universal Crowd-pleaser
May 12, 2016
Our smartphones are always with us, so it makes sense that a report conducted by TripAdvisor last year found that 34% (and
Category: Self service
Discover insights, trends, and best practices to elevate your hotel operations, drive revenue and profit, and amplify your guest experience.
Hotel Technology
Self-service: The Universal Crowd-pleaser [Podcast]
May 12, 2016
Our smartphones are always with us, so it makes sense that a report conducted by TripAdvisor last year found that 34% (and
Hotel Technology
Mobile Devices: Not just for Hotel Guests
April 28, 2016
Mobile is rapidly changing the way people interact with technology, and hospitality is no exception. When speaking about the impact of hotel
Hotel Technology
Automation is also helping us to understand what is really true “service” …and what isn’t.
March 24, 2016
From the initial steps of booking a hotel stay to checking in and out, the hotel experience has become a lot more
Hotel Technology
Hotel Industry Trends: Self Service or Personal Interaction
February 18, 2016
If you follow this blog and read all the posts you might think we are offering some conflicting pieces of advice… On
Hotel Technology
Millennials are driving new PMS requirements
February 11, 2016
Alternative hotel concepts, such as citizenM, Zoku, Z Hotels, Casa Camper have been gaining in popularity in recent years. “The advent of
Hospitality Trends
What Lessons about Consumers and Mobility can Hotel Management Learn from Retail?
January 28, 2016
Back in 2009, Apple rolled out a mobile point of sale (mPOS) solution in its’ stores. Some say it revolutionized the retail
Hotel Technology
The Path to Your Guests’ Hearts is through their Smartphones
January 28, 2016
Since the launch of the first iPhone back in 2007 mobile devices have significantly evolved and accelerated in growth and usage –
