Product Description

NCR Aloha POS Everything you need to run your restaurant in one powerful POS platform. Purpose-built for full-service, quick service, and everything in between.

Why This Product?

• Never lose a transaction
• Secure payments of all types, including contactless
• Durable hardware
• Over 200 third-party integrations
• Mobile POS capabilities
• Robust, end-to-end restaurant management platform 
• Personalized customer phone and onsite support services
• #1 rated by restaurant staff
• Backed by 35,000 employees
• Global-ready
• Over 135 years of experience helping businesses
• Expert NCR and multivendor technology support enabled by 20,000 service professionals worldwide

Who Uses This?

All restaurant and outlet segments from full-service to quick service.

Key Features

Use a mix of both fixed and mobile POS stations, depending on your business operations.  From enforcing your business rules automatically to ensuring accurate sales tax calculations, we’ve got you covered.

• Designed for all restaurant concepts – table service, quick service, fast casual and bars
• Supports complex combo, pizza and wing functionality
• Supports suggestive sales prompting, conversational ordering, items configured with forced modifiers, nested modifiers, tip share and creation of multiple revenue centers
• Mobile version of the software available on iOS and Android devices

Contactless dine-in

• Print QR code that can be affixed to a table, your door or in parking spaces for curbside
• Guests easily and securely scan the QR code with their own smartphone to open a check, place an order and pay – all without touching anything
• Tipping is easy with suggested gratuity percentages or the option to add a custom tip available for the guest to choose
• After payment, a receipt is emailed to the guest and gives you the ability to collect their contact information

Online ordering

• Access a web portal that shows you detailed views of consumer orders and makes it simple to customize and preview images and font options
• Create and own your own branded channels to directly connect with your guests
• Leverage for a single site or multiple locations

Takeout and curbside pickup

• Manage digital orders through one system – on-the-fly quote time management, integration to Kitchen and capacity management
• Associate loyalty and payment information with checks to enable customers to earn rewards
• Enable guests to schedule and hold future orders to automatically move to production – protects future orders from getting lost with automated kitchen scheduling
• Includes recognition capabilities like caller ID lookup and association of multiple phone numbers/addresses with each customer
• Direct integration with third party delivery marketplaces

Gift cards and basic loyalty

• Create basic loyalty programs and easily manage distribution and redemption of physical and digital gift cards
• Apply real-time promotions on the POS automatically when a reward is earned
• Configure stored value physical and virtual cards from one location for all stores or at the store level
• Create basic loyalty program (i.e. points or punches)
• Track reward milestones like enrollment and birthdays
• View reporting that tracks enrollment, program details, and ROI

Secure payments & payment devices

• Accept cash, credit, debit, EMV, EBT, gift cards, RFID and mobile wallet payments
• Use point-to-point encryption (P2PE) and tokenization to enable secure routing of payment data
• Centrally manage and track payment devices, PIN pads and more
• Easily add contactless payments via QR codes to your operations

Advanced reporting

• Includes 380 standard reports and an export builder that enables customization
• Schedule reports and alerts emailed on a periodic basis
• Integrates with many accounting packages – QuickBooks, Great Plains, Lawson, MAS 90/200, Solomon, ACCPAC and others
• Integrates to payroll packages including Automatic Data Processing (ADP), Millennium and others

Data & Analytics

• Up-to-the-second real-time synch of transaction data between the POS and the mobile management app on your phone
• Breakdown of net sales by hours, day part, revenue center, category and order mode
• Scorecard ranking of each employee’s sales, tip averages and other analytics
• Ability to drill into check level detail on your phone
• Compare number of guests in your restaurant to the number of staff clocked in for better coverage
• Compare and contrast sales and labor KPIs across multiple stores with time over time comparisons

Cloud-based Systems Management

• Update your database on demand in real-time to make immediate menu and item changes
• Easy and secure one-click access to site systems, configurations and status of resources
• Enterprise-wide insight and management of all POS, kiosk and back office devices