Product Description
Nuvola is a single-destination, cloud-based service optimization & guest engagement software system.
Why This Product?
Nuvola was designed and is run by former hoteliers. We have the most comprehensive suite of fully customizable service optimization and guest communication software solutions available on the market, all while providing unlimited users, app downloads, data storage, 24/7 support, and a Customer Success team who can train staff members in multiple languages either in-person or online.
Who Uses This?
Hotels, Resorts and Casinos. Primarily Boutique, Upscale, & Luxury are our primary clients. However, we do service properties ranging from 10 rooms to over 3,000 rooms (branded and independent).
Key Features
Below is a list of our modules that may be used on desktop/laptop, smartphones, and tablets (iOS and Android):
- Service Request/Work Order Management
- Pass-On Logbooks Package Handling Lost/Found Glitch (guest complaints mgmt)
- Inspections Housekeeping (daily room cleaning & productivity tracking)
- Maintenance (PM & asset management)
- Inventory Management
- Reports
- Statistics
- Concierge
- Luggage Handling
- Guest Chat (SMS Texting)
- White-Label Guest App
- Amazon Alexa for Hospitality
- WhatsApp Integration
- Digital Key Integration (Directly with AssaAbloy and 3rd Party via OpenKey)
