Creating Better Guest Experiences and Hotel Profitability through Advanced Mobile and PMS Technology.
Washington D.C., February 3, 2016 – StayNTouch, an innovator in mobile technology and Property Management Systems (PMS) for hotels, today announced the closing of a $9.5M financing led by Concur’s Perfect Trip Fund and Shiji (Hong Kong) Ltd, to build out the company’s solutions worldwide. StayNTouch is leading the next generation of hotel management technology with a growing client list including MGM Resorts International, Yotel and distinctive resorts such as The Fontainebleau.
Also participating in the round are Triangle Peak Partners, and Acceleprise.
StayNTouch’s cloud-based hotel PMS tackles one of the biggest problems facing the hotel industry – leveraging emerging technology in mobility to connect hotel staff and guests to enhance the guest experience and drive increased guest revenue.
StayNTouch’s Founder and CEO, Jos Schaap, said, “At a time when consumers are demanding efficient, personalized service delivered through mobile devices, hotels continue to wrestle with antiquated property management systems that cannot keep pace with consumer preferences. At the same time, they need to modernize hotel operations through advanced cloud applications. StayNTouch dramatically streamlines operations and increases margins, and revolutionizes how the hotels connect and engage their guests and how guests experience their hotels.”
StayNTouch’s proprietary Rover™ solution empowers hotel staff to perform functions efficiently via tablet and mobile devices, driving tangible benefits such as a 10% to 20% increase in revenue, and 20% to 30% in cost savings. The company’s Zest™ solution allows guests to self check-in and out, view hotel folio and receive upgrade promotions, all from their smart phones.
As part of the financing, Mike Eberhard, President of Global Distribution, Concur, and Kevin King, Chief Operating Officer, Shiji Group, will join the StayNTouch Board of Directors.
“One of the greatest challenges for any innovator is penetrating the external layer of customer web or mobile experiences to directly touch a hotel’s customer and property management systems. StayNTouch has been tremendously successful building a world class customer list to bring the benefits of a cloud and mobile-centric, comprehensive, PMS directly to hoteliers and guests,” said Mike Eberhard. “We are proud to continue our relationship with Jos and his team and look forward to continued market adoption of the StayNTouch suite of solutions.”
Kevin King, Shiji Group Chief Operating Officer commented, “StayNTouch solutions focus on the guest journey and hotel operational efficiencies, allowing hotels to take immediate advantage of mobile solutions with their existing property management system. We are confident that StayNTouch will bring hoteliers streamlined workflow management efficiencies, enabling better guest experience and increased revenues.”
Since its inception in 2013, StayNTouch has signed dozens of high profile properties and is currently deployed in select cities in the U.S and Europe. The company sees continued growth in these regions, and in Asia as well.
Driven by the need for hoteliers needs to raise service levels to respond to the needs of today’s guests and increase hotel revenues, StayNTouch delivers a cloud-based Hotel PMS and a suite of tablet-based solutions to optimize the existing PMS and make it mobile.
The company’s PMS Mobile Overlay brings mobility to both hotel staff and guests in order to drive guest revenue while enhancing the guest experience.
Via any tablet or touch device, Guest Service and Housekeeping have mobile access to PMS via a touch-optimized interface. Guests, from their smart phone, can self check-in and out, view room bill and receive upgrade promotions. StayNTouch dramatically streamlines operations and increases margins, and revolutionizes how the hotels connect and engage their guests and how guests experience their hotels.
StayNTouch partners with many of the most forward thinking brands in the industry, including MGM Resorts International, Yotel, Great Wolf Hotels and Resorts, Zoku Amsterdam and the Fontainebleau Miami Beach.
Learn more by visiting www.stayntouch.com.
Concur, a part of SAP, imagines the way cost effective world travel should work, offering cloud-based services that make it simple to manage travel and expenses. By connecting data, applications and people, Concur delivers an effortless experience and total transparency into spending wherever and whenever it happens. Concur services adapt to individual employee preferences and scale to meet the needs of companies from small to large so they can focus on what matters most for their businesses. Learn more at www.concur.com or the Concur blog.
Shiji Information was founded in 1998 and is a market leader providing IT and service solutions for the Hospitality, Retail and Food Service industries.
Shiji (Hong Kong) Limited is a wholly owned subsidiary of Shiji Information and offers hotel and restaurant information management systems and solutions. It was founded in 2007 and is based in Hong Kong.
Shiji is headquartered in Beijing, China with offices in Shanghai, Guangzhou, Nanjing, Beihai, Dalian and Shenzhen.
Listed on the Shenzhen Stock Exchange (002153) since 2007, Shiji employs over 3.000 employees and has international operations in Germany, Austria, Singapore, Malaysia and Hong Kong.
Shiji has over 10,000 hospitality customers and over 300,000 retail and food service customers installed with its solutions.