Modern hotels use a myriad of technological platforms to run every aspect of their operations, including property management, marketing, booking, revenue, and guest services. But choosing the right tech stack among the thousands of solutions can be complex and confusing. In this presentation, we’ll show you how different tech platforms fit into each stage of your guests’ journey, and how to build a tech stack that meets your unique business needs. During this webinar, we will:
- Survey the hotel tech ecosystem, showing how different platforms interact with each other, and impact each stage of the guest journey;
- Discover the best practices for building a stack that aligns with your property’s unique business goals;
- Learn how different tech stacks can increase direct bookings, operational efficiency, guest satisfaction, and revenue;
- Discuss the importance of utilizing open APIs and building strategic partnerships;
- Explore emerging trends in hospitality tech that you should consider adopting TODAY.
The live presentation will be followed by a short Q&A session.
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