Not only did this forward-thinking design bring its guests closer to nature, but it proved to be uniquely suited to the social distancing requirements of the COVID-19 era.
—Justin DeRise
Sierra Meadows offers a lodging experience like none other. Located in the majestic Yosemite Valley in central California, this 1,300-acre property boasts a long and rich history, being home to the Miwok Native American tribe, an 1860s cattle rancher, and a luxurious,18-hole golf course. Today, Sierra Meadows presents itself as a “funky glamping resort,” complete with 140 acres of idyllic meadows, hiking and biking trails, a luxurious pool, large scale sculptures, and artwork hidden throughout the paths of the old golf course.
As Reid Spice, COO of Sierra Meadows, explains:
The main shared space is our swimming pool which is limited to 25 guests, two hours max if guests are waiting, and chairs & loungers grouped together in pods. Ten of our micro cabins use a shared bathroom facility, so we are only renting two of those at the moment so that one has exclusive use of the men’s bathroom and the other is assigned the women’s.” Additionally, because all of the rental units at Sierra Meadows are freestanding structures, they do not share any common spaces or HVAC equipment, providing a strong natural barrier to the spread of germs.
Sierra Meadows uses a mobile PMS, combined with keyless entry, to create an end-to-end contactless mobile check-in process. Spice elaborates:
We have been using the StayNTouch integration with Oracode/Kaba locks for over a year now which was a huge advantage when we reopened because we had already fine tuned the flow for guests. StayNTouch’s Cloud PMS auto charges the deposit 14 days before arrival and the balance the morning of arrival, so all of our guests have paid in full before they even set foot on the property.
See how other hotels around the globe are putting guests first not only adhering to local COVID 19 guidelines and recommendations but by implementing contactless mobile check-in, self-service stations, and easy mobile hotel PMS technology.
Find Your New Normal with StayNTouch. Contact Us to Learn About Mobile Hotel PMS Technology, Mobile Check-In, and More.
Prior to the COVID pandemic, The Blackburn Inn’s front desk was oriented around a traditional, concierge-style of check-in.Now, this process is digitized using a guest-facing mobile check-in
A major component of Cedar Court’s commitment to social distancing has been their investment in mobile self-service check-in/out technology. —Justin DeRise Operating for over 35
While other hotels in the region were forced to shut down because of COVID, Hotel Hi-Ho was able to stay open to serve essential workers,
See how StayNtouch’s Cloud PMS, Guest Mobility, and Guest Kiosk solutions deliver better results for hotels through better front & back of house communication, increased mobile touch-points, more revenue and operational efficiency, and unlimited interfaces.
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Manage and Set Tasks Across Your Departments
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